• Gift vouchers are valid for 36 months from date of issue. Unused values will not be refunded or attributed to any transactions after the expiry date.
• Gift vouchers can be redeemed against any room night purchases only at InterContinental Sydney Double Bay.
• Gift vouchers cannot be redeemed for cash, returned for a refund/credit, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.
• If your purchase exceeds the value of the gift voucher, balance must be paid by cash, debit or credit card.
• Any unused funds cannot be used for future purchases or returned for a refund/credit.
• Unused funds can be used as a credit towards other services during your stay.
• Gift vouchers cannot be replaced if lost or stolen. If you suspect an unauthorised activity, immediately report this to InterContinental Sydney Double Bay (08) 8388 8388 or email enquiries.doublebay@ihg.com providing all details including proof of purchase, gift voucher number and a photo ID for verification purposes.
• InterContinental Sydney Double Bay reserves the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value unless we suspect fraud in relation to a gift voucher. The gift voucher remains our property.

InterContinental Sydney Double Bay can vary or replace these conditions from time to time (including to introduce new fees)